The Customer Sales Manager is responsible for leading Barcel USA’s strategic growth initiatives within assigned divisions Dallas, Houston, Smith's, Dillon & King Soopers. This role is accountable for delivering volume and profit objectives, cultivating strong customer relationships, and driving execution of national and customer-specific programs. The individual will serve as the primary liaison between Barcel and Kroger, ensuring alignment with the company’s strategic priorities while collaborating cross-functionally to optimize distributor performance and execution. This is a remote position but the candidate must reside in Dallas or Houston.
Responsibilities:
• Develop and maintain productive, wiring, professional relationships with key decision-makers across assigned Kroger divisions.
• Lead customer negotiations and influence alignment with Barcel’s strategic account plans.
• Achieve annual sales targets and strategic objectives across all assigned brands and categories.
• Coordinate cross-functional resources to meet customer expectations and drive account performance.
• Conduct ongoing assessment of customer needs and lead solution development efforts.
• Deliver annual volume plans and proactively identify gaps through business trend analysis.
• Participate in annual planning and forecasting in collaboration with the National Account Team.
• Facilitate impactful customer business reviews using fact-based selling and performance insights.
• Drive execution of account programming through collaboration with divisional headquarters and operational sales teams.
• Lead growth initiatives by leveraging category insights and competitive trends.
• Develop tactical execution plans for key initiatives and ensure effective communication across stakeholders.
• Ensure promotional activities are supported with appropriate POS materials and incremental displays.
• Sell pricing programs using best practices and tools, customizing presentations to customer needs and evaluating ROI within company guardrails.
• Establish and maintain a “Wiring Model” to ensure consistent communication with all relevant customer contacts.
We believe diversity drives innovation and success. We proudly welcome applications from individuals with disabilities, veterans, and women, and are committed to creating an environment where everyone can thrive.