Job Summary
The Pharmacy Clinical Consulting (IC) Senior Advisor is a key member of the Evernorth Pharmacy Payer Sales and Account Management team, responsible for managing strategic relationships between Evernorth Pharmacy and PBM and Health Plan clients. This role supports Evernorth Pharmacy sales and solutions, driving volume and revenue growth in Specialty, Home Delivery, and Fertility business segments. The Advisor serves as a client expert, sales support resource, and internal leader, helping the team deliver financial targets, strategic insights, and client satisfaction.
Key Responsibilities
Client Relationship Management
Act as the primary pharmacy subject matter expert for assigned accounts.
Provide clinical and strategic consultation and analysis to improve patient experience, manage costs, and optimize network performance.
Retain assigned business book through proactive portfolio management and renewal strategies.
Strategic Planning & Execution
Client relationship management: Serve as the primary liaison for pharmacy services, ensuring client retention and satisfaction.
Strategic Planning: Develop and execute client-specific strategic plans, incorporating clinical expertise and business solutions.
Growth & Retention: Drive expansions, renewals, and revenue growth through expanded client relationships.
Represent the organization at industry events and conferences as .
Cross-Functional Collaboration, Leadership & Mentorship
Partner with internal stakeholders (sales, underwriting, implementation) and external brokers/consultants to achieve client strategic objectives and resolve escalated issues.
Lead large cross-functional projects and influence decisions using data-driven insights.
Share best practices and industry standards with peers and clients.
Lead process improvement initiatives and mentor Associate Account Executives, including interviewing prospective candidates
Business Insight
Apply deep knowledge of business drivers, market trends, and industry innovations to guide actions and advance organizational goals.
Stay current on policies, practices, and competitive landscapes.
Compliance & Expertise
Maintain current U.S. pharmacist license and ensure compliance with federal/state regulations.
Serve as a subject matter expert on pharmacy processes, pricing, and specialty drug pipeline
Minimum Qualifications & Experience
Education: PharmD or BS in Pharmacy; advanced degrees or residency preferred.
Licensure: Current U.S. Pharmacist License (minimum 5 years)
5+ years in PBM, managed care, specialty pharmacy or clinical pharmacy practice.
Required Skills
Strong business and financial acumen
Superior written, verbal, and presentation skills.
Highly organized, analytical, problem-solving expertise and adept at time management.
Proven ability to influence, lead, negotiate, and build relationships internally and externally.
Ability to travel up to 20% as needed
Preferred Skills
Experience with financial modeling and pricing strategies.
Familiarity with specialty pharmacy operations and disease state management.
Technically savvy (ChatGPT, Microsoft applications, CRM tools, and Internal systems).
This role is also anticipated to be eligible to participate in an incentive compensation plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.