Sales Enablement Manager

The Sales Enablement Manager plays a critical role in equipping our sales team with the tools, content, training, and processes needed to drive performance and productivity. This role will be responsible for developing and maintaining enablement playbooks, coordinating and delivering enablement sessions, managing content readiness, and ensuring that training programs are effective and adopted across the sales organization.

Key Responsibilities

Enablement Strategy & Execution

• Collaborate with sales leadership and cross-functional teams to build and maintain a comprehensive Sales Enablement Playbook tailored to different roles and stages of the sales cycle.
• Partner with management to define enablement priorities and align them with business goals and sales KPIs.
• Own the Sales Playbook, ensuring it is continuously updated with the latest messaging, processes, tools, and best practices.

Training & Content Management

• Design and deliver regular enablement sessions, including onboarding, product updates, competitive positioning, and skills development.
• Ensure all enablement content is accurate, up-to-date, and aligned with current sales strategies and messaging.
• Develop and administer knowledge checks, quizzes, and assessments to validate training effectiveness and retention.
• Track and report on training completion, engagement, and impact on sales performance.

Program Coordination & Governance

• Serve as the gatekeeper for the enablement calendar, managing requests from internal teams to schedule enablement sessions and ensuring alignment with sales priorities.
• Maintain a centralized repository of enablement materials and ensure easy access for the sales team.
• Monitor and enforce enablement program standards, including session quality, content relevance, and follow-up actions.

Sales Tools & Technology

• Support the adoption and effective use of sales tools (e.g., CRM, content management platforms, learning management systems).
• Analyze usage data to identify gaps in tool adoption and recommend improvements or additional training.

Performance Insights & Continuous Improvement

• Gather feedback from sales reps and managers to continuously improve enablement programs.
• Use data and analytics to measure the impact of enablement initiatives on sales productivity and pipeline progression.
• Stay current on industry trends and best practices in sales enablement and incorporate them into ServiceChannel’s strategy.

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field.
• 2+ years of experience in sales enablement, sales operations, or a related role.
• Strong understanding of B2B sales processes and methodologies.
• Excellent communication, presentation, and project management skills.
• Experience with CRM systems (e.g., Salesforce), LMS platforms, and sales enablement tools.
• Analytical mindset with the ability to interpret data and translate insights into action.

Preferred Skills

• Experience in SaaS or technology sales environments.
• Ability to influence cross-functional teams and drive alignment.

Why Join Us?

At ServiceChannel, you’ll be part of a dynamic team that values innovation, collaboration, and continuous learning. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a fast-paced, customer-focused environment.

About Us

Why Work for Us?

Our work environment is dynamic, collaborative, and entrepreneurial - We are firm believers in working to live and not living to work. Don’t get us wrong, we work hard and do what it takes to get the job done, but we value a healthy work/life balance and have a lot of fun along the way. Our company is filled with foodies, music lovers, travelers and sports nuts.

We are looking for energetic, positive, creative problem solvers who don’t mind digging in and getting their proverbial hands dirty. In addition to striving to create the best possible environment for our ServiceChannel team members, we also support them outside of work as well through generous medical, dental, and vision insurance, life insurance, 401k with match, a flexible time-off policy, and paid parental leave. Our greatest benefit, however, is our amazing ServiceChannel team!

In 2021, ServiceChannel joined the Fortive group of leading technology companies, united by a common purpose to make the world stronger, safer, and smarter. Fortive accelerates ServiceChannel’s growth through extraordinary business systems, cross-industry expertise, and employee development resources

We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. ServiceChannel’s commitment to the professional and personal success of our employees has landed us on Wealthfront’s Career-Launching Companies List for three years in a row.

Fortive Corporation Overview

Fortive is a diversified industrial growth company, with a $6B portfolio of market-leading brands. We develop and deliver essential technology for the people who create, implement and accelerate progress. And we achieve this through our people. Our globally diverse team of 24,000 employees is united by a common culture rooted in Fortive Business System (FBS). Exceptional people thrive at Fortive because we build extraordinary teams for extraordinary results. We recruit, develop and retain the best talent available. We shape the future. We innovate to fuel our customers’ success, building better businesses and propelling progress. We are driven to do better. We emphasize continuous improvement and nonstop learning. We are team-oriented. We work together, and we win together. We create an environment based on integrity and action, not politics and bureaucracy.

At Fortive, you can build a career in a way no other company can duplicate. Our brands allow us to offer dynamic careers across multiple industries. We need the most talented people to keep progressing. Here you’ll learn how FBS is used to shape strategy, focus execution, align our people, and create value for customers and shareholders. Come join our winning team.