Job Summary
The Market Development Representative (MDR) is responsible for generating opportunities from outbound calls to prospect, to qualify and generate sales opportunities for Henry Schein One business solutions and services to support the Account Executive. The MDR will also promote awareness of and solicit attendance/registrations for the webinars, trade shows, and conferences. Opportunities will be generated through outbound telesales efforts. Targeted customer lists will be provided by Sales Management and Marketing to bolster self-generated efforts. Lists will consist of existing Henry Schein One and net new customers.
What you will do
Generate sales qualified opportunities from marketing inquiries for the Henry Schein One sales team
Call on existing and prospective Henry Schein One clients to unearth new sales opportunities
Update and maintain contacts, leads and opportunities in salesforce, and keep records of sales related activities and data within Henry Schein One CRM these activities include sales stage and next assigned task date, until turned over to a sales specialist/account executive
Use existing tools and data to generate effective target lists
Perform a minimum of 65 - 85 calls per day, with the expectation of holding 15 meaningful conversations and generating at least 7 scheduled sales opportunities each day
Connect dental practice needs with Henry Schein One solutions to generate quality sales opportunities
Deliver value insights for software solution suites to prospects and existing clients
Create detailed business plans to facilitate the attainment of monthly and quarterly sales targets
Participates in special projects, such as events or lead registrations from partners, and performs other duties as required
Meet company standards pertaining to quantity and quality of work performed on an ongoing basis
Perform work-related tasks in a manner that is in compliance with all Company policies and procedures including Worldwide Business Standards
Adhere to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
Travel/Physical Demands
Travel typically less than 10%. Office environment. No special physical demands required
Qualifications
Must have:
Typically, 1-2 years of experience in a sales or business development role, in B2B sales
High School Diploma or GED
Proficient in Microsoft Office Product Suite
Phone experience and ability to work with Dental Customers/Prospects
Excellent customer service skills
Excellent communication skills both oral and written
Self-starter and team player
Ability to carry quota, handle high volumes of calls
Detail oriented
Ability to multi-task and prioritize daily tasks
General proficiency with Microsoft Office Suite, Salesforce (or similar CRM), and sales cycle and procedures
Basic planning, organizational, problem solving and analysis skills and techniques
Nice to have:
Bachelor’s Degree or equivalent experience in business, marketing or related field
Knowledge or interest in the Dental industry and HS One software portfolio is preferred Knowledge of CRM solutions (i.e.,Salesforce, Siebel, etc.)
Past Customer Service experience
Previous experience in a quota carrying role