DescriptionJob Summary:
The Regional Director’s primary responsibility is to sell Provation Clinical Documentation software solutions (Provation MD & Provation Apex) to healthcare facilities that perform Gastroenterology (GI) procedures.
Duties & Responsibilities:
Achieve Sales Quota
- Develop and execute sales strategies to open, advance, and close Provation Apex customer migration and new sales opportunities in customer and prospect accounts
- Perform value-based selling of Provation Apex solution in a consultative, professional manner
- Meet target Sales Productivity Key Performance Indicators (KPI's) for assigned sales activities
- Lead & manage customer proposal & negotiations process consulting with sales leadership
Strategically Manage Customer Relationships
- Identify key buying influencers within accounts to determine processes, budgets, and timelines
- Develop, build, and strengthen relationships with executive level stakeholders
- Actively facilitate customer engagements to understand each customer’s unique organizational strategies, initiatives, and challenges
- Establish a scheduled, routine, and predictable customer communication cadence
- Listen and use critical thinking to evaluate each customer’s current state of Provation. Provide recommendations to optimize and advance the use of Provation
- Communicate customer feedback on existing and new products to internal stakeholders including internal Product, Technology, and Commercial stakeholders
- Participate in GI market and customer trade shows, user groups, and education events
Actively Manage a Sales Funnel
- Successfully manage the sales cycle from lead-to-close to drive growth within assigned territory
- Maintain a healthy pipeline of customers and prospects focusing on size, speed, shape, success
- Accurately manage monthly/quarterly forecasts and rolling 12-month territory pipeline using Provation Sales Milestone Process and Customer evidence.
Engage and Educate an Assigned Market
- Build and generate market demand for the Provation Apex solution
- Opportunistically identify and cultivate new business opportunities
- Partner with clinical/technical solutions consultants to provide consultation and demonstrations
- Utilize sales enablement tools and collateral to support funnel management & territory needs
- Collaborate with Provation implementation team to ensure existing customer challenges and current state vs. desired future state workflow is understood & achieved with Provation Apex
Maintain working product and market knowledge
- Acquire and maintain comprehensive product solution knowledge
- Stay current regarding competitive intelligence and solutions in relation to Apex
- Learn & understand major market trends & associated Apex improvement opportunities
Sales administration
- Meet Salesforce usage and reporting expectations as defined by Sales Leadership
- Assist current customers with existing invoice and contract questions and needs
- Follow up on marketing qualified leads and conduct research to identify potential opportunities
- Complete and remain current with administrative reporting as assigned (e.g., expense reports)
Job Requirements:
Education & Experience
- A Bachelor of Science (BS) or Bachelor of Arts degree (BA) is required.
- Experience with Salesforce.com or a similar CRM solution.
- Experience with SaaS software.
- 5+ years of sales experience with point-of-care solutions.
- Proven track record of sales in healthcare industry.
Other Knowledge, Skills, Abilities or Certifications:
- Ability to travel 50-75%
- Self-starter and strategic thinker with the aptitude to work both autonomously and with a team
- Strong business/financial acumen
- Curious professional with growth mindset; coachable and highly adaptable
- Courageous; loves to compete and handle objections
- Highly accountable; has a bias for action and driving results
- Customer obsessed; strong communication and presentation skills
- Organized with high attention to detail; ability to manage multiple priorities simultaneously
- Proficient with Microsoft Office applications